FlowersFREQUENTLY ASKED QUESTIONS
Absolutely! We ensure that the product you receive matches the picture shown on our website. We strive for accuracy in our product images so you can shop with confidence. if you ever receive something different, please contact our customer service team, and we will make it right.
Check Your Email: We send a confirmation email with your receipt once your purchase is complete. Please check your inbox and spam/junk folder for an email from us.
Log Into Your Account: If you have an account with us, log in on our website. Once logged in, go to the Order History or My Orders section. You should find a list of your recent orders and be able to view or download your receipt from there.
Visit the Order Tracking Page: If you used our order tracking page, you might be able to view your receipt there by entering your order number and email address.
Contact Us for Assistance: If you’re unable to find your receipt through the above methods, please let us know. We’re here to help and can resend your receipt or provide additional assistance if needed.
Feel free to reach out if you have any other questions or need further support!
Best regards,
[Your Name/Your Store's Name]
[Contact Information]
To return an item, please contact our customer service team through the chat feature on our website or email us at [support email]. Provide your order number and reason for return, and we'll guide you through the process.
Yes, we regularly restock items that are marked as "out of stock." For updates on specific products, you can sign up for notifications on our website or contact customer service for more information.
You can ship your order to any address within our delivery area. Please ensure the address is complete and accurate to avoid delays. For more details or restrictions, check our shipping policy or contact customer service. but we ship all around the world so feel free to place your order.